The ability to persuade and influence has never been in more demand among managers. The days of simply telling people what to do and expecting them to do it are long gone. Now you have to be able to ‘sell your ideas’. The key to effective persuasion is having powerful ideas and delivering them well. … Read more
The skills of enquiry are the skills of listening. And the quality of your conversation depends on the quality of your listening. Only by enquiring into the other person’s ideas can you respond honestly and fully to them. Only by discovering the mental models and beliefs that underlie those ideas can you explore the landscape … Read more
In previous article, we learn basic rules of communication skills. In this article, we will talk about how conversations work? in the English language. Conversation is our primary management tool. We converse to build relationships with colleagues and customers. We influence others by holding conversations with them. We converse to solve problems, to co-operate and … Read more
In this article, we are going to learn all about the communication skills. Here, we will provide the easy and helpful steps to improve your communications skills in the English language. Read the entire article and enhance your communication skills. Here, we will talk about: What is communication? The transmission model. Understanding how we understand. … Read more